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The Weakest Link
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The Weakest Link
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By Rodney J. Johnson, Prescient Consulting, Inc.
Originally published in AMCHAM Korea Magazine, 2005


We've all learned to ignore emails from Sani Abacha or anyone else purporting to have come into large sums of Nigerian cash. If this was the worst that online or email threats aimed at separating unwary computer users from their money could offer the internet would be a comparatively friendly place. It is not, however. New, more virulent threats are constantly emerging. New or old, the one common denominator with all highly successful attacks is that they focus on the weakest link in the security chain - people. Hackers have denoted this method of attacking a system "social engineering". Social engineering is so successful because it works so well. No matter what the goal of the attacker is it is simply the easiest way to gain access to a computer system or confidential information.
Security systems made to protect computers and networks from assault are designed by PhDs, coded by security experts with master’s degrees, and integrated into business computing environments by skilled technicians trained specifically for that purpose. In this specialized security process the users are often forgotten at the end. The simple sad facts are that the chances of breaking a code built by a math professor are worse than the chances of talking the boss's secretary into revealing her password. If you were an attacker, where would you put your energy?


Predictably, the bad guys put their energy on attacking people. Technologically attacking a computer or network user requires special skills, knowledge, brains, time, and perseverance. Psychologically attacking the same requires just a little fancy footwork. We've all installed virus checkers, firewalls, and other security software aimed at protecting against technological attacks. No firewall available, indeed, no software available can protect against a people attack. There is no magic bullet. Rather, training and awareness are the only real ways to harden the weakest link.


"Amateurs hack systems. Professionals hack people."

A computer security industry joke has it that the definition of an unsecure computer is one that is turned on. We might as well give up on a technological solution to turn cyberspace into a Utopia where the unsuspecting computer user can roam freely without fear of assault - it will never come. Technology itself doesn't wear a white hat, or a black hat. The advances that serve the good guys are just as easily employed by those with bad intentions. The technological race between those who would attack and those would protect is a never ending one, with one side's advance often being met with a reply from the other side within hours.


Too many organizations, scared off by the scope of the problem have delegated authority and responsibility to the propeller-heads. They then sit back in the false belief they've done all that can be done. In reality, no one can depend on technology to batten down the hatches. No software 'solution' can solve all the computer security problems that haunt us, no matter what the software salesman may say. We can only depend on ourselves. At the end of the day, a computer is as secure as the person using it is aware of and ready to meet the dangers facing him or her.




 

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